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GYMSTARS POLICIES AND RULES

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ANNUAL REGISTRATION FEE (NON-REFUNDABLE)
The $40 annual registration fee is non-refundable and non-transferable. It is added to your tuition every year in the month you first enrolled, and it covers our administrative costs.

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INSTALLMENTS
To pay in monthly installments, email Lisa Wolf, our billing admin, at benlayla523@gmail.com.

 

PAYMENT POLICY (CLASSES AND MINI CAMPS)
Unless you have an installment plan, we charge half your tuition when you enroll and the other half in the first week of the session. You can pay part or all of it at any time through the parent portal. Current rates for all programs are listed on our website and in the parent portal.

 

PAYMENT POLICY (SUMMER CAMPS)
Unless you have an installment plan, we charge a $400 deposit to hold your spot, and $150 of it is non-refundable. We charge the rest of your tuition on June 20. You can pay in full at any time through the portal.

 

LATE FEES, DECLINED PAYMENTS & CHARGEBACKS
A $5 late fee applies to any balance still unpaid on the 20th of the month. If a payment is returned, declined or reversed for any reason, including insufficient funds or a chargeback, you still owe the balance plus the $5. late fee.

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CANCELLATIONS:

Year Round Classes: 

• Cancellations made 1 month or more before start date:

  • Eligible for a full tuition refund or account credit.

  • The $40 annual registration fee is excluded from the refund.

• Cancellations made less than 1 month before start date:

  • Not eligible for a refund but eligible for a credit.

 

LOW ENROLLMENT
If a class has fewer than 4 students, we'll move your child to the class at the same time that best fits their age and ability.

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ABSENCES & MAKE-UP CLASSES
Mark any absence in the parent portal as soon as you can. If we're picking your child up from school that day, please mark it before pickup time.

We allow 3 make-up classes per session. You can use them in any open class that fits your child's age, at your current location or one of the 3 “open to all” locations. Double classes (2 hours back-to-back) are a great way to do make ups! Schedule make-ups in the parent portal or email info@gymstarsbrooklyn.com at least 24 hours ahead. School pickup may not be available for make-ups. If the make-up is at a different location, you're responsible for getting your child there and back. Make-ups aren't available for camps, mini camps or special events.

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CHANGE SCHEDULE / TRANSFER CLASSES
We give families as much flexibility as enrollment allows. If you'd like to try a different class or camp, let us know as soon as possible. That way your child can settle in with the new teachers and classmates early and learn any end of session show choreography from the start.

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FRIENDS IN CLASSES!

Please let us know if you would like your child to be grouped with friends - We love it!  Especially if same age and level! 

 

PRORATING TUITION
If you register after the session has started, we subtract the classes already missed from your tuition.

 

MULTI-CLASS AND SIBLING DISCOUNTS
Every class after the first one is 10% off. Our software usually applies the discount on its own. If it doesn't, we'll catch it when we get your registration, or you can email us at info@gymstarsbrooklyn.com.

 

SNOW DAYS AND WEATHER
We follow the DOE for snow and storm closures. If a snow day cancels your class, we'll offer a make-up or a credit.

Outdoor camps run when it's 50°F or warmer and not raining or snowing. We usually decide the night before. When the weather is a close call, we'll email you by about 10 a.m. to say whether we're holding or canceling. In bad weather, outdoor programs, including camps and mini camps at Prospect Park, may move indoors to a library or another GymStars site. This may mean we transport the children there. We work hard to reach every family, especially if you rely on us for school pickup or childcare.

 

HOW TO WATCH A CLASS
Most classes are drop-off only. If you'd like to watch, ask the site supervisor or email info@gymstarsbrooklyn.com ahead of time. We request that you:

• Stay seated if you can, and don't stand right next to the class.

• Don't make loud phone calls or distract your child or other students.

• Never compare your child to others. Every child has different strengths and learns at their own pace.

• Use only positive reinforcement (praise!) and leave the coaching to our staff.

 

SHOWCASES & PERFORMANCES
For School Year Classes - We hold a free Winter Showcase (December) and a free Spring Showcase (June)  

For Summer Camp - On Friday afternoons before pickup, we put on a short show for parents. It's usually in person, and sometimes we share it by video instead.

The Friday show is part of the full-day camp schedule, which ends at 3:00 p.m. Part-day campers who normally leave at 1:00 p.m. can stay for the show by paying our current published rate for 1:00–3:00 p.m.

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DROP-OFF, PICKUP & PERSONAL ITEMS
Drop-off and pickup happen outside the building unless a site says otherwise. Please don't send soft toys or other personal items. Only send necessities like snacks, lunch, water bottles, medication and a change of clothes in a sealable plastic bag. We prefer parents not come into the building unless it's needed. If your child may need extra help separating, let us know in advance, especially for the first day.

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SNACKS & LUNCH
Classes: If we're picking your child up from school, please send a snack with them.

Summer camp: Please send lunch and a full water bottle. We serve snacks and refill water bottles with filtered water, and you're welcome to send other drinks too. We don't have a refrigerator or microwave.

We are a NO NUTS program because of allergies. Please don't send any food with nuts, peanuts or other common life-threatening allergens.

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EXTENDED CARE
Extended Care (AM care before the program and PM care after it) is available only at Greene Hill School and Christ Church. Children at a Hill Center mini camp are brought to Greene Hill School for Extended Care pickup. CBE does not offer Extended Care or camps.

• Extended Care Enrollment: Please just let us know via email if you want to Enroll your child at least 24 hours ahead so we can plan staffing.

• Rates & billing: AM and PM care are charged at our current published hourly rate ($22 per hour.) Time is based on actual drop-off (AM) or pickup (PM), rounded to the nearest 15 minutes, and billed at the end of the week. Drop-off at 8:45 a.m. is free because that's normal drop-off time.

• Late pickup without enrollment: If you arrive after scheduled pickup, you have a 10-minute grace period. After that, your child is enrolled in Extended Care for the day and charged the standard rate.

• Running late: Call or text (718) 650-8308 as soon as you know you'll be late for any pickup. Repeated late pickups may result in termination of enrollment.

 

WATER PLAY & SUN SAFETY
On water play days, children may play with sprinklers, hoses or similar equipment. There is no swimming pool and no lifeguard. Wet surfaces can be slippery, so falls are possible. Please send water-play clothes and a towel.

Put sunscreen on your child before drop-off on outdoor days. If you'd like staff to reapply sunscreen you've sent and clearly labeled, give us written consent and tell us about any sunscreen or skin allergies. GymStars is not responsible for sunburn caused by too little sunscreen or incomplete coverage.

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TOILETING & CLOTHING
All children, including campers as young as 3, must be fully toilet-trained and able to change their own clothes. Parents of younger children should send a full, labeled change of clothes. If a child has an accident or needs to change, staff will call a parent to come help or pick them up. Staff will not undress or change children.

 

COMMUNICATION
We usually reply to emails at info@gymstarsbrooklyn.com very quickly but over a weekend it could take within 3 business days. For anything urgent, like same-day schedule changes, transportation questions or safety concerns, call or text (718) 650-8308.