OUR POLICIES:
ANNUAL REGISTRATION FEE:
A non-refundable fee of $40 is required to enroll in classes. This will be added to your tuition on the yearly anniversary month of your original enrollment. The fee covers our administrative costs.
PAYMENT POLICY:
Unless you contact us for an installment agreement (see below,) we process half your tuition before classes begin and final half the first week of the session. Feel free to pay in full at any time thru the portal.
INSTALLMENTS:
We divide your tuition by 3 months and charge the card on file either on the 1st or 15th (your choice.).
MAKE UP CLASSES:
3 Make-up classes are available per session to any other open class appropriate for the students age. Double classes (2 hours back to back) are a great way to do makeups! Visit our schedule of classes let us know when to expect you for a makeup! Gymstars@GymstarsBrooklyn.com
We require a minimum of 24 hours notice for a makeup please. Pickups may or may not be available for makeup depending on schedule.
PRORATING LATE TUITION:
If you are registering late for the session we will prorate the classes you've missed once we receive your registration. You can also let us know at Gymstars@GymstarsBrooklyn.com
MULTI-CLASS and SIBLING DISCOUNTS:
Usually our software will calculate this if not we will catch it once we receive your registration. You can also let us know at Gymstars@GymstarsBrooklyn.com
WEATHER AND CLASSES:
For our OUTDOOR CLASSES: We are monitoring the weather! Our policy is to hold class if temperature is 50 degrees or warmer and not raining or snowing. We usually call the class the night before however on days where the weather is a close call we email you with a time (usually by 10am to either cancel or hold class.). We make huge efforts to contact you and assist especially if you have a school pick up or in need of childcare. Gymstars@GymstarsBrooklyn.com
For all classes: We follow the NYC Public School for any school closings (Weather or Snow Closings)
HOW TO WATCH A CLASS:
Parents, Family & Caregivers are welcome to view classes anytime, but until further notice for our indoor classes, only one healthy parent/caregiver per student will be allowed due to social distancing. Please consider drop off/pick up if your child is capable. Please sit down if possible (don't stand right next to the class) and try not to disturb the class. Don't compare your child to others. Use only positive reinforcement (Praise!) and leave coaching to our staff please.